About ZenDesk  Zendesk is the leading provider of proven, cloud-based help desk software. For growing organizations, Zendesk is the fastest way to enable great customer service.  Zendesk can make your support team always feel on top of any given situation, even if customer changes his behavior pattern. Zendesk facilitates support team to effectively monitor their… Read More


Customer Vertical/Domain: Contact Center / Call Center Domain The Challenge: Customer has multiple data sources and would like to integrate all data points and would like to make a single source of truth for reporting and analytics. Customer has a multi-tenant database and currently tracking all clients in a single database. Reporting solution should support… Read More